Fluffy Links

Check out former improv comedian and Twitter CEO Dick Costolo delivering an inspirational commencement address at the University of Michigan.

This video brilliantly captures how ING uses a Social Media tool called Hootsuite to empower their employees to connect directly with their customers. Big boring banks should take note.

This excellent new infographic from PostRocket helps in understanding exactly what factors contribute to how News Feed stories get filtered and displayed to a given user.

Brandon Carter is the Marketing Manager at Outbrain, which is a content recommendation engine operating on hundreds of premium publisher sites like CNN, Wall Street Journal, ESPN. Outbrain uses algorithms to recommend what to read or watch next.

Nine Connections is a new start-up company which claims it can improve your audience engagement on Twitter by predicting what people will read & share next.

We were a little surprised to learn 56% of customer tweets are being ignored!

Now that we’ve survived the Mayan apocalypse it’s time to look ahead. Here are our predictions for the marketing world in 2013 and beyond.

This is probably the least funny yet most insightful Onion video we have ever seen. Social Media Guru’s will disagree.

Vicky Truong proves that a Social Media Coach doesn’t have to pump iron in the gym. Her experience ranges from social media to experiential marketing and brand strategy development.

This is a clever promo for Adobe Marketing Cloud wherein marketing folk are given electric shocks every time they use marketing jargon.