Fluffy Links

This video brilliantly captures how ING uses a Social Media tool called Hootsuite to empower their employees to connect directly with their customers. Big boring banks should take note.

This excellent new infographic from PostRocket helps in understanding exactly what factors contribute to how News Feed stories get filtered and displayed to a given user.

Brandon Carter is the Marketing Manager at Outbrain, which is a content recommendation engine operating on hundreds of premium publisher sites like CNN, Wall Street Journal, ESPN. Outbrain uses algorithms to recommend what to read or watch next.

Nine Connections is a new start-up company which claims it can improve your audience engagement on Twitter by predicting what people will read & share next.

We were a little surprised to learn 56% of customer tweets are being ignored!

This is probably the least funny yet most insightful Onion video we have ever seen. Social Media Guru’s will disagree.

Vicky Truong proves that a Social Media Coach doesn’t have to pump iron in the gym. Her experience ranges from social media to experiential marketing and brand strategy development.

In this campaign, top notch hackers make people aware of the fact that their entire life can be found online.

Learn how getting stuck in a lift with Nike’s head of football lead to a Social Game Winning a Gold Lion at Cannes for branded content & entertainment marketing.

In this video the CEO of Klout Joe Fernandez, talks about their latest innovation “Klout Moments” and what the future holds for Klout.